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Marketing Term Papers - Business Plan
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Introduction
Previously AB was working off the line, but the changing trend in the market
has forces the AB management to show their presence on net. Now AB
Consulting will be formed as a consulting company that specializes in online
marketing, focusing on helping Internet companies set up online distribution
programs. But prior to site development a complete study of the industry is
needed so that the upcoming website could compete in the market. They will
work on World Wide Web but their main functional area would be United States
of America and Europe. The developed distribution plans are new for market.
They address new ways for small and large corporations to flow their goods
in their market. It provides a competitive edge to newborn corporations on
old corporations. With the help of our programs, new corporations can make
difference.
Business Model
Our business model is based on the number of billable projects we get from
clients. Because we are in the business of online consulting a website is a
MUST. It creates a virtual online portfolio for AB Consulting. Because the
site is also intended to increase word-of-mouth and awareness, we are
building the website with an impeccable front end that demonstrates the
consultant’s dot-com expertise. Our model requires giving our clients an
excellent implementation plan and to increase the success rate of online
distribution programs. We will provide quality services at affordable
prices.
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Keys to Success
Excellence in fulfilling the promise -- completely confidential, reliable,
trustworthy expertise and information.
Developing visibility to generate new business leads.
Leveraging from a single pool of expertise into multiple revenue generating
opportunities: retainer consulting, Internet -production consulting,
online-market research and published reports.
Quality services will be our goal.
Market Segmentation
Well funded dot-coms: our most important market segment is the privately
held start-up dot-com, such as the thousands found in the Silicon Valley.
These companies will be calling on AB for development of their online
distribution plans, as well as for help in determining the best
online-affinity-marketing program for their business.
Medium-sized growth public dot-coms: particularly in community and commerce,
and some content sites, AB will offer expertise in developing targeted
affiliate and viral online marketing programs to more established dot-coms
that are looking to take advantage of the power of the Web, and not spend as
much money in traditional offline marketing.
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Market Needs
Our target dot-coms are dependent on hiring good people with Internet
knowledge. Because of the relative youth of the Internet industry, finding
Web savvy people to hire, with significant Web experience, is close to
impossible. They need to move very quickly to keep ahead of their
competition, and to draw the necessary buzz required to take their companies
to the next level: acquisition or IPO. Key to the success of Internet
business is the ability to bring targeted users and buyers to the dot-com’s
website. Whether they are trying to create a community of niche users, or
sell products to them, they have no use for untargeted traffic that visits
the website one time and never returns. They are looking to implement online
distribution and marketing programs that bring them the most lasting bang
for their buck.
They want to implement programs that focus on their target market, and that
once built, start growing exponentially, generating more users and more
visibility and brand identity as the program gets recognized and accepted by
their users and community members. AB Consulting has the expertise and
Internet knowledge based on actual experience working on and implementing
programs at various dot-coms that the target market dot-coms need. Real
expertise based on real work experience. One important trend is the greater
focus on online distribution. Although offline marketing is still important,
dot-coms are realizing that offline marketing has its place once the dot-com
is fairly well established online. If the online community, that the dot-coms
are targeting, does not know about the dot-com’s service, then trying to
advertise and gain credibility in the offline world has limited success.
Another important trend is towards setting up online affinity and affiliate
programs (sometimes referred to as “viral” programs). Amazon.com brings in
more then 30% of its revenue thorough the success of their associates
program. Now think about the last time that you saw an Amazon.com commercial
on TV. Dot-coms are following Amazon.com’s Internet distribution strategy
and realizing that they need to get a solid business online within the
online community.
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Strategy and Implementation Summary
AB will focus on three Internet markets, community, content, and commerce
dot-coms. Services will focus on online distribution and the creation of
online affiliate and affinity programs. The target customer is usually a
CEO, VP of Online Marketing, or VP/ Director of Production in a private
well-funded dot-com, or a publicly traded dot-com. AB’s value proposition is
consultants with real world dot-com experience.
We start with a critical competitive edge: there is no competitor we know of
that can claim near as much specific expertise on the problems and
opportunities of developing online distribution programs. We have been in
the middle of Internet start-ups, and worked to create successful programs
that are in existence today. Our positioning on this point is very hard to
match, but only if we maintain this focus in our strategy, marketing,
business development, and fulfillment. We should be aware that the tendency
to dilute this expertise with more generalized consulting work could weaken
the importance of our competitive edge.
Internet Presence
In the online marketing, and online program implementation space, having an
Internet presence is a MUST. All other competitor firms have online sites,
trying to sell their services and expertise to all the dot-coms in their
area. It is very important for AB Consulting to develop a website that
immediately shows expertise in the online distribution area. The main
selling point for AB Consulting is experienced and seasoned dot-com experts.
The AB website must relay all of these ideas and experience to the potential
dot-com client.
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The highest level is the few established
major names in Internet consulting. Most of these are organized as
partnerships established in major online markets such as the Silicon Valley,
New York City, Boston, and Seattle, linked together by interconnecting
directors and sharing the name and corporate wisdom. Some evolved from
management consulting companies (e.g. Marchfirst) and some from Web design
firms (IXL). These companies charge very high rates for consulting, and
maintain relatively high overhead structures and fulfillment structures
based on partners selling and junior associates fulfilling. At the
intermediate level are some function-specific or market-specific
consultants, such as the market research firms (Forrester). There are
hundreds of small to medium-sized consulting firms that have yet to prove
their expertise. The industry is ripe for a few consulting firms with real
Internet start-up veterans to help dot-coms realize their full online
potential on the Web.
Online Sales Strategy
In our business, sales are defined as client service. It is repeat business.
One doesn't sell an Internet consulting project, one develops a proposal
that works for the client. Word-of-mouth for our services, based on good
client relationships and networking will make sales for AB. For the best
online sales strategy, the most important factor is up-to-date information
on the AB website, with clear and well-presented Success Stories to help
close the deal with a potential client.
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